Exquisite Events – We’ll be Exquisite so that you can be too!

01About

PROMOTING EXQUISITE LEADERSHIP

What we mean

We fundamentally believe that, if people are going to consistently give their best performance, they need exquisite leadership to be able to do so. Even though some people are born with the inherent qualities of great leadership, these abilities and attributes can also be taught.

Our Exquisite Leadership Courses

We want to promote exceptional leadership in all teams and offer the following programmes to enable this:
Title An Introduction to Great Leadership
Target Market For new and aspiring leaders who want to drive performance in the teams for which they are responsible
Overview This course gives you the skills and confidence to lead both teams and individuals
Contents
  • How best to create and build successful teams for the company
  • Accountability as leaders
  • Changes in business and how to quickly adapt for greater good
  • Leadership and leadership skills
  • Motivation and maintain staff engagements
  • Principles of Feedback and the Feedback process
  • Time Management
  • Team meetings and conflict resolution
Course Length 3 days
Methodology Taught course, classroom-based with Action Learning assignment
Benefits
  • An understanding of what leadership is
  • An understanding of leaders should act to get the best from their team
  • People with the skills and knowledge to lead teams and individuals within them
  • Greater confidence of the leader, leading to higher performance
  • The ability to adapt to changes in the business world
  • The ability to resolve conflict as it occurs
  • Increased motivation and, therefore, performance
Title Motivational Leadership
Target Market For leaders who want to use NLP to engage their teams and drive performance
Overview This course gives you the techniques to engage your teams and drive higher performance in a leadership role
Contents
  • What leadership really means and what it means in practice
  • Reading people
  • Understanding what someone else needs
  • Adapting your style to give others what they need
  • Influencing people effectively
Course Length 2 days
Methodology Taught course, classroom-based with Action Learning assignment
Benefits
  • An understanding of what leadership is
  • The ability to read others’ needs
  • The ability to adapt their style and positively influence others
  • People with the skills and knowledge to lead teams and individuals within them
  • Greater confidence of the leader, leading to higher performance
  • Increased motivation and, therefore, performance
Title Employee Engagement
Target Market For leaders who want to engage their teams and drive performance
Overview This course gives you the techniques to engage your teams
Contents
  • Influencing people effectively
  • What employee engagement means and what it means in practice
  • How to engage your people
  • How to motivate people to give their best performance
Course Length 2 days
Methodology Taught course, classroom-based with Action Learning assignment
Benefits
  • Greater confidence in the leader
  • Highly engaged people
  • Highly motivated people
  • Higher levels of individual performance
Title Emotional Intelligence
Target Market For leaders who want to use their skills to engage their teams and develop higher levels of emotional intelligence
Overview This course gives you an insight into how NLP works and gives you the techniques develop higher levels of emotional intelligence
Contents
  • What Emotional Intelligence really means and what it means in practice
  • The advantages of being more emotionally intelligent
  • Steps to becoming more emotionally intelligent
  • How to use the steps – Emotional Awareness, Emotional Flexibility and Emotional Depth to demonstrate higher levels of Emotional Intelligence
  • How to read others’ needs effectively
  • How to adapt your personal style to meet the needs of others
Course Length 2 days
Methodology Taught course, classroom-based with Action Learning assignment
Benefits
  • Higher levels of emotional awareness
  • Higher levels of emotional flexibility
  • Higher levels of emotional depth
  • Increased Emotional Intelligence in the workplace
  • Enhance relationships with colleagues, team members, suppliers and customers
  • Reduced levels of conflict
  • Higher motivation and, therefore, performance
Title Driving Higher Sales
Target Market For sales managers who want to engage their customers and increase the number that buy from you
Overview This course gives you the techniques and drive more sales and higher-level sales as a result
Contents
  • What makes a customer’s buying decision
  • What the wants during the sales process
  • Building higher levels of rapport with customers
  • Building higher levels of confidence in you during the sales process
  • Positive influencing of the customer to motivate them to buy from you
  • Driving higher volumes of sales
  • Driving higher value of sales
  • Motivating your sales team
Course Length 2 days
Methodology Taught course, classroom-based with Action Learning assignment
Benefits
  • Higher level of awareness of the sales process
  • Deeper understanding of the customer
  • Higher levels of rapport with the customer
  • Greater influence with the customer
  • Higher levels of sales
  • Higher value of sales
  • More motivated sales team
Title Exceptional Customer Service
Target Market For customer service managers who want to engage their customers and increase the level of customer service that they receive
Overview This course gives you the techniques and drive higher levels of customer service as a result
Contents
  • What is great customer service in our environment?
  • What our customers want from us
  • Building higher levels of rapport with customers
  • Dealing with complaints
  • Dealing with difficult customers
  • Driving higher levels of customer service
Course Length 2 days
Methodology Taught course, classroom-based with Action Learning assignment
Benefits
  • Deeper understanding if what great customer service means in your environment
  • Deeper understanding of your customer
  • Higher levels of rapport building skills
  • Greater ability to deal with complaints effectively
  • Greater ability to deal with difficult customers effectively
  • More satisfied customers
  • Less complaints
  • Greater customer loyalty
Title What the Animals of Uganda Teach Us about Leadership
Target Market For senior leaders who want to be more motivational and drive higher levels of performance
Overview This course gives you an insight into what we can learn from the animals who live in Uganda
Contents
  • Safari to see the animals in their natural habitat
  • What has the safari taught us?
  • Having the leadership qualities of a lion
  • Having the strength of a rhino
  • Having the agility of leopard
  • Having the resilience of a giraffe
  • Having the nurturing qualities of an elephant
  • Putting it all together to identify your leadership strategy
Course Length 4 days
Methodology Taught course plus safari, classroom-based with Action Learning assignment
Benefits
  • Leaders learn more about their natural style
  • Leaders have the flexibility to adapt this style to the needs of the individual
  • Leaders develop a leadership strategy
  • Leaders have greater confidence which they can give to others
  • Performance goes up
  • Loyalty, motivation and retention increase

Once managers and leaders have experienced the programmes, they can be adapted and rolled out to other levels in the organisation. If you are experiencing a specific issue, we can create a bespoke programme to deal with that issue

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